Covid-19 : le rôle atténuant du soutien gouvernemental et hôtelier aux employés des hôtels en Égypte

Tourism Management - 20 février 2021
Publié le 22 février 2021

Résumé

We investigated the effect of government support of hotels on hotels’ employee support (namely, health support, staff retention, and staff training) and consequently on employee job satisfaction and organizational commitment, through the moderating role of perceived overall organizational justice and ethical climate, during the COVID-19 pandemic. Using a quantitative approach and a framework that drew on the stakeholder and organizational support theories, we collected data from 669 employees in Egyptian hotels through a web-based survey. The results support the proposed framework and show a positive effect of government support through the strengthened perception of perceived overall organizational justice. Surprisingly, findings indicated that the association between job satisfaction and organizational commitment is significantly and negatively influenced by hotel ethical climate. Furthermore, job satisfaction partially mediates the association between hotels’ support of employees and organizational commitment. The study holds important implications for both theory and practice.

Auteur(s)

Islam Elbayoumi Salem, Ahmed Mohamed Elbaz, Zakaria Elkhwesky, Karam Mansour Ghazi

The COVID-19 Pandemic: The Mitigating Role of Government and Hotel Support of Hotel Employees in Egypt (sur Science Direct)